Shipping Policy
Updated: 6 February 2025
Thank you for shopping at tnveterncraftworks.com.
Below are the details of our shipping policy:
Order Processing Time:
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All orders are processed within 4-5 business days. Processing time is controlled by time to receive blanks and make the customizations to files provided.
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Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates:
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Shipping charges for your order will be calculated and displayed at checkout.
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Delivery times are estimates and commence from the date of shipping, rather than the date of order.
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We offer standard shipping options such as Ground, Express, and Next Day delivery.
Shipment Confirmation & Order Tracking:
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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
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The tracking number will be active within 24 hours of shipment.
Customs, Duties, and Taxes:
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TN Veteran Craftworks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages:
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TN Veteran Craftworks is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim.
International Shipping:
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We currently do not offer international shipping.
If you have any more questions about our shipping policy, please contact us at tnveterncraftworks@yahoo.com.